If you’re a business owner, you have to take many factors into account before choosing a trucking company. All truckers will claim to be the best, only to frustrate you down the road.
A lot of people will pick a trucking company primarily based on pricing, but keep in mind that though a cheap trucker may lessen your transportation expenses, this will be worth nothing if your products don’t arrive on time. Below are more important things you should consider when choosing a freight forwarding service:
Make sure they are licensed and insured.
All companies that provide freight services need to have a license issued by the state and insurance. But don’t just take their word for it – ask for evidence, especially if you’re shipping certain kinds of goods, like hazardous materials. Get in touch with relevant government organizations in your state to know the regulatory requirements for trucking companies as well as to check your potential forwarder’s driving record.
See how the staff treats you as a potential customer.
Certainly, you should consider how a trucking company’s staff treats you when deciding whether or not to hire it. If they don’t seem happy to deal with you, they may have the same uncaring behavior when handling your goods.
Know more about the company’s fleet.
Make sure you hire a company with its fleet in great shape, or you will be dealing with delays and accompanying costs. You should take time out to check out the forwarder’s premises in person rather than depending on the photos you will find on their website.
Request for a list of client references and read reviews online.
The best way to know about a trucking company is to listen to what their previous clients have to say about them. If they hesitate to give you references, consider it a red flag and look elsewhere. They could be trying to conceal something from you, and you don’t have to find out. You can also read online reviews, but stick to popular third-party consumer websites for neutrality.
Know what technologies the company uses.
You’d like to know what technology the company uses to monitor its trucks. There are lots of tracking technologies nowadays, but the two more popular are GPS and RFID.
At the end of the day, you’ll want to compare the different trucking companies you’ve considered. It’s easy for these companies to claim that they are this or that, but until you’ve seen what others have to offer, you can never tell if they’re being honest. And don’t be so focused on making price comparisons. There are other things to consider, like the company’s reputation.
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